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Howard Basford Help Desk

Help Desk If you need help immediately after an accident or have questions regarding your repair needs please call our Central Claims Team on 0151 347 2020.

If your vehicle is being repaired already please use the “Track Your Vehicle Progress” facility on this page.

You can call your branch directly (click on the Locations Tab for contact details) Mon-Fri 8.30am – 5.30pm and Sat 8.30am -1.00pm.

In the event that you would like to comment on the service provided please email Tracy Howard on